Shipping policy

Shipping Policy

Thank you for shopping with our store. Please review our shipping policy below.

Processing Time
All orders are processed within 1–2 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may be delayed. In such cases, we will notify customers by email.

Shipping Method
Orders are shipped via domestic courier services within Japan. The carrier is selected based on package size, destination, and delivery efficiency.

Estimated Delivery Time
Delivery time varies depending on the destination prefecture. As a general estimate, orders arrive within 3–5 business days after shipment. Remote areas or islands may require additional time.

Shipping Fees
Shipping fees are calculated at checkout and depend on the delivery address and package size. Any applicable shipping charges will be clearly shown before payment is completed.

Tracking
When available, tracking information will be provided by email after your order has been shipped.

Delivery Delays
Delivery times are estimates only and are not guaranteed. Delays may occur due to weather, transportation issues, carrier delays, or peak seasons.

Incorrect Address
Please ensure your shipping address is correct at the time of order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses. Additional reshipping fees may apply.

Damaged or Lost Packages
If your package arrives damaged or does not arrive within a reasonable time, please contact us as soon as possible with your order details so we can investigate and assist.

Contact
For shipping-related questions, please contact customer support at:
sai0706kai@gmail.com